1. Most orders will be shipped within 1-5 business days after cleared payment by air mail with tracking number.

2. Most times you will receive your order within 30-40 business days after we transfer your package to the carrier. However we cannot guarantee the delivery timeframe if the post office has any unexpected delays due to holiday, weather, or other conditions.

3. Some countries like Brazil, Chile, Oman, or some European countries may take up to 30-60 business days or longer for delivery.

4. If you do not receive your item on time, please contact us immediately for further assistance. We will be responsible for any damages or losses incurred in the shipping process. 

1. If you are dissatisfied with our item or service, then please follow the good practice to contact us by message before leaving any feedback. We are committed to resolve all issues in a friendly and satisfactory manner.

2. We always reply to messages within 1-2 business days. If you do not get a response from us, then please check your message or send email.

3. Original and return shipping fee will not be refunded or reimbursed under all circumstances. You must agree and acknowledge this term if you bid for this item. Therefore, please do not complain about having to ship back at your own expense.

If you are satisfied with our service, please leave us a positive feedback and rate the details of the transaction (Detailed Seller Ratings) with a “PERFECT 5 STARS”. Your recognition will make us more confident to develop business and serve you better.

Our goal is to make sure you are a happy buyer and pleasant shopping with us. Please give us message before leaving any 1 or 2 ratings, neutral, negative feedback or open any dispute. We understand the concerns and frustrations you might have, and will do our endeavor to resolve the issues. Please give us the opportunity to resolve problems.