FAQ

1) What kind of products does your company produce?

A: Fireproof document bags, fireproof bags, fireproof file boxes, fireproof explosion-proof bags, fireproof signal shielding bags, etc. are safety protection storage products made of fireproof materials.

2) What is your delivery time?

A: Usually within 48 hours. If stock is not sufficient, it will be replenished within 3-7 working days.

3) Which payment methods are supported?

A: We accept PayPal, credit card and other payment methods supported by AliExpress platform.

4) How about the shipping method?

A: Because of the country and region, you can compare different shipping prices and services, if you really think it is not worthwhile. Please contact our staff immediately to help you solve it. We always believe that “Customer First!”

5) What should I do if there is a problem with the product I received?

A: Dear customer, if the product you received does not meet your expectations. Please contact our customer service staff immediately. State your appeal. We are not limited to a series of after-sales services that can satisfy you, such as refunds, replacements, and replacement shipments.

Of course, if you want to chat with our customer service staff, we are also very welcome