Before using the translator, please follow these steps:

1. The translator must be connected to a Bluetooth enabled smartphone.

2. Install the mobile app.

3. Download the iOS app from the Apple App Store.

4. Download the Android app from the Google Play Store.

5. Register in the application form.

6. Fill in your information during registration or simply click “Save” to the home page.

System: Support Android 7.0 and above mobile phones. ios9.0,iPhone 6 and above mod

Support languages:

Polish/Danish/German/Russian/French (France) (Canada)/Finnish/Korean/Dutch/Czech/Romanian/Portuguese (Portugal) (Brazil)/Swedish/Japanese/Thai/Turkish /Spanish (Spain) (Argentina) (Chile) (Colombia) (Costa Rica) (Ecuador) (El Salvador) (United States) (Guatemala) (Panama) (Paraguay) (Peru) (Puerto Rico) (Dominican Republic) (Uruguay) ( Venezuela)/Greek/Hungarian/Italian/English (United States) (Australia) (Canada) (Ghana) (United Kingdom) (India) (Ireland) (Kenya) (New Zealand) (Nigeria) (Philippines) (Singapore) (South Africa) (Tanzania)/Hindi/Indonesian/Vietnamese/Cantonese/Chinese/Chinese Taiwan/Kurdish/Persian/Slovak/Bulgarian/Hebrew/Malay/Norwegian/Croatian /Khmer/Arabic…

common problem:

1. I have two mobile phones, can V03 connect to two mobile phones at the same time?

V03 cannot connect to two mobile phones at the same time, and does not support one for two.

2.Is my V03 waterproof?

The earphone can reach IPX4 waterproof level, and the charging box is not waterproof.

3. Will my V03 automatically shut down?

When the headset is outside the charging box, and is not connected or operated, it will automatically shut down in about 5 minutes.

4. What should I do when the left and right ears cannot be connected?

Put the two earphones into the charging box and take them out at the same time when the red light is on to start charging. The earphones will automatically power on and interconnect. If the connection still fails, please refer to the manual for reset operation.

5.Is my V03 stable during calls, songs or games?

The headset supports a connection distance of 10m in an obstacle-free environment, but due to the characteristics of Bluetooth, when there are a large number of Wi-Fi connections,

Interference caused by 4G signals, high-power electrical appliances, etc. may cause jams and intermittent situations.

6. Can't charge the left and right earphones?

First check whether the charging box has electricity, check whether the charging pin of the charging box is sunken, and whether the earphone charging contacts are dirty;

If the above is correct, put the headset into the charging box to see if it is charging normally. If it still fails to charge, please contact after-sales customer service.

7.How to judge whether the charging box has electricity?

The charging box does not support power display. Put the earphone into the charging box, if the earphone lights up red to charge, it means the charging box is charged;

If the headphone light does not light up, it means that the charging box has low power and needs to be charged before use.

Note: Put the headset into the charging box when the battery is low, the headset cannot be charged and turned off, and will always be connected to the Bluetooth device