The two ways to use the camera, please note that the camera and the router or video recorder must be set to the same network segment.

1.Connect the camera to the router to watch the mobile app or computer software.

Embedded RTOS design, dual-core 32-bit DSP(XM530), pure hard compression, watchdog

The sensor

2 MP 1/2.9″ IMX low-illumination CMOS sensor; Color 0.01Lux@F1.2, black and white 0.001Lux@F1.2

Video processing

H.265/H.264 video encoding, support double code stream, AVI format; Support code stream 0.1m ~8Mpbs adjustable; Support 1~30 frames/second adjustable

Image output

Main stream: 1920* 1080@25fps, Subcode stream: 704*576@25fps

Shutter speed 1/50(1/60) SEC to 1/10000 SEC

The noise reduction

Supports 2D/3D noise reduction

Wide dynamic

Support digital wide dynamic

Audio processing

The network interface

1 RJ45 Ethernet interface, 10/100m self-adaptive; Support RTSP/FTP/PPPOE/DHCP/DDNS / / UPnP network protocol (NTP)

Support client remote monitoring software, MYEYE platform and other system applications;

ONVIF protocol

Support mobile phone monitoring (iOS, Android)

Power supply DC12V or POE

If you encounter any problems, please consult the seller’s customer service.

1.rtsp video stream address

rtsp://10.6.3.57:554/user=admin&password=&channel=1&stream=0.sdp?

Password: No password

2.Computer app download website

https://download.xm030.cn/d/MDAwMDE0OTM=

3.ip Change Software

https://download.xm030.cn/d/MDAwMDE0OTM=

Shipment

1. Item will be shipped within 2-5 business days.

2. Delivery Time:

—-Via Express: Generally 3-10 working days.

—-Via Air Mail: Generally 10-35 working days.

3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.

4.SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.

5. We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

6.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.

7. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!

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Warranty and Return

1.We also provide 12-month free maintenance.  The buyer should return the product in the original conditions to us and should bear the shipping costs for return.  If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.

2.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number.  As soon as we receive the items, we will repair or exchange them ASAP.

3.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions.  If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund.  The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.

The buyer will be responsible for the shipping fees to return the items.

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Customer Services

1. We guarantee that all our items are “as stated” in their descriptions. We strive for 100% customer satisfaction on every sale we complete.

2. Your satisfaction and positive feedback is very important to us.  Please leave positive feedback and 5 stars if you are satisfied with our items and services.

3. If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback.  We will do our best to solve any problems and provide you with the best customer services.